Is a mail server included in the hosting?
Our hosting products (web hosting, managed hosting, reseller web hosting and vPower) include a dedicated mail server. You can create...
FAQ & Support
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Can I enable automatic email replies or an autoresponder?
In the hosting account’s Control Panel you can set up automatic replies for your email accounts. So you can e.g.... -
How can I set up DKIM?
The whole thing looks more cryptic than it actually is. The section between the quotation marks is particularly important. In... -
How do I create an email address?
Which control panel do I have? Wie du herausfindest ob du Plesk oder Confixx benutzt und wie du dich dort... -
Where can I find the passwords?
We have linked the FAQ articles for you here, which explain how the respective password can be changed or reset.... -
How can I set up an e-mail signature?
This setting can be made either directly in the respective email client or via webmail, as described in the instructions. If you want to make the adjustment in your email client, the procedure differs depending on the program you are using. -
How do I use a WP hosting and an additional hosting for the mail function?
Our WordPress hostings do not have an email function and therefore you cannot use your own email addresses on the hosting. This is stated in the product description. -
What is the maximum size of my e-mail attachment?
Most mail servers limit the size of an email to a maximum of 20 MB. However, this limit applies not only to the attachment, but also to additional technical information (e.g. coding and headers) that is automatically added when the email is sent. -
Why do my e-mails end up in SPAM?
Reasons why your emails may end up in spam are that you have not stored an SPF, DKIM and DMARC entry in the TXT records.