Is a mail server included in the hosting?
Our hosting products (web hosting, managed hosting, reseller web hosting and vPower) include a dedicated mail server. You can create...
FAQ & Support
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Can I enable automatic email replies or an autoresponder?
In the hosting account’s Control Panel you can set up automatic replies for your email accounts. So you can e.g.... -
Email certificate does not match
If you receive this or a similar message when setting up your email address on a client (PC/smartphone/tablet), this can... -
How can I change the email address stored in the account?
You can update your contact email yourself at any time in the myhosttech customer center. Please log into your myhosttech... -
How can I set up DKIM?
The whole thing looks more cryptic than it actually is. The section between the quotation marks is particularly important. In... -
What do I have to enter in the “Sender address” field on the contact form?
The sender address is required so that the form can be sent at all. Since the form cannot be used... -
What is the maximum size of my e-mail attachment?
Most mail servers limit the size of an email to a maximum of 20 MB. However, this limit applies not only to the attachment, but also to additional technical information (e.g. coding and headers) that is automatically added when the email is sent. -
Why do my e-mails end up in SPAM?
Reasons why your emails may end up in spam are that you have not stored an SPF, DKIM and DMARC entry in the TXT records.