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Is there a send limit on the mail server?

To protect you and other customers on the same system from unpleasant surprises, the following limits exist:

Web hosting
To better enforce compliance with anti-spam policies, Hosttech does not disclose the number of recipients or the amount of emails that can be sent at one time; the service is therefore not suitable for sending newsletters.
Hosted Exchange
The maximum number of recipients per message is 200.
Reseller Web Hosting
To better enforce compliance with anti-spam policies, Hosttech does not disclose the number of recipients or the amount of emails that can be sent at one time; the service is therefore not suitable for sending newsletters.
vPower
There is no sending limit with this product.
Managed hosting
There is no sending limit with this product.

This protection mechanism is intended to prevent the server’s IP address from ending up on a so-called blacklist if spam is sent by a customer either intentionally or unintentionally (for example, through a security hole in a script). An entry on a blacklist can affect the e-mail delivery of all customers on a server and is therefore particularly devastating in a shared hosting environment. A modern email sending system is able to send emails in a staggered manner and thus not exceed this limit.

If you would like to extend the mail limit for your web hosting, please contact our technical support. However, this is only possible from Hosting One (or Hosting L).

From Hosting One (or Hosting L), as well as with Reseller Hosting from power, you can also optionally book your own IP address. So your mail service uses an independent & own IP address, which is not affected in case of blacklisting the shared IP of the shared hosting server. Contact our customer service if you are interested.

Updated on 14. August 2025

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