Are hosttech’s products DSGVO-compliant and is a contract for commissioned data processing provided?
The topic of data protection is very important to us. Here you will find valuable information about your personal data...
FAQ & Support
Administration
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What is instant activation?
Do you want your account to be activated immediately? No problem – pay your bill by credit card, PayPal or... -
Where can I find the GDPR contract?
You can find the GDPR contract in your myhosttech.eu customer center under “Customer data”. There, please click on the “Order... -
How can I change the email address stored in the account?
You can update your contact email yourself at any time in the myhosttech customer center. Please log into your myhosttech... -
How can I change the phone number stored in the account?
You can update your phone number yourself at any time in the myhosttech customer center. Please log into your myhosttech... -
Where can I change my myhosttech support code?
You can change your support code yourself at any time in the myhosttech customer center. Please log into your myhosttech... -
How can I change the owner of a customer account?
If necessary, you can have your hosttech account transferred to someone else. To do this, log into your myhosttech customer... -
Where can I change my address?
You can update your address yourself at any time in the myhosttech customer center. Please log into your myhosttech customer... -
How can I customize the invoice recipient?
In this post, you’ll learn about the customization options available to you. -
How can I cancel my hosting account?
To cancel your hosting account, please log into your myhosttech customer center. Select “Servercenter” > “Servercenter” from the navigation menu.... -
How can I book an additional website creator?
If you already have a hosting product with which additional domains can be managed, you would have to proceed as... -
Where can I find my myhosttech support code?
You can find the myhosttech support code on the home page of your myhosttech customer center on the right side... -
How can I get the agent program up and running?
To participate in hosttech’s affiliate program, you can log in to the myhosttech customer center. On the left side you... -
How can I upgrade my vDC?
We would be happy to check with you how you can expand / adjust your vDC account. To do this,... -
How can I restore a domain?
If a domain (registration) has been deleted and is still in the blocking phase, the domain can be restored (=... -
How do I set up two-factor authentication?
Recommended apps Google Authenticator iOS Android Microsoft Authenticator iOS Android LastPass iOS Android -
With which account is my storage space exceeded?
The shared hosting accounts at hosttech have no “physical” storage space limits. As soon as the booked storage space is... -
How do I (de)activate the hosttech notifications?
To do this, please log into your myhosttech customer center and click on “Customer data” at the top right of... -
Which settings can be made in the server center?
After you have logged into the myhosttech customer center, you will find your products under “Servercenter”. The products are divided... -
How can I have my account adjusted to a current offer?
It all depends on what product you currently have. Select the appropriate product below and follow the instructions. In other...