What payment options are provided? The following payment options are provided to you: Credit card PayPal Bank transfer TWINT (Switzerland only) E-finance (Switzerland only) Our...
Why am I receiving my bill so early? To ensure that we can renew all of your domains in good time, some products will be charged up to...
How can I request an invoice again? All invoices (open & paid) are available for download in your myhosttech.eu customer center. Alternatively, you can have them sent...
How can I pay my bills automatically? We currently do not offer direct debit. However, you have the following two variants to choose from: 1. Automatic credit...
Where can I change my address? You can update your address yourself at any time in the myhosttech customer center. Please log into your myhosttech customer...
How can I customize the invoice recipient? In this post, you’ll learn about the customization options available to you.
How can I withdraw from the contract (money-back guarantee)? If you want to cancel your contract and request a refund within the first 30 days, we need the completed...
Why is my account still blocked despite the invoice being paid? There can be various reasons for this. If you paid by bank transfer, it may take a few days for...
Why do I have to provide the VAT identification number? The VAT identification number (VAT ID) is a unique number that every company liable for VAT that sells or purchases...